Option 1 – Refunds/Exchanges:
Since we really believe in the quality of our products, we allow returns for all products
Novi Dan d.o.o.
fra Ambre Miletica
88000 Mostar
Bosnia and Herzegovina
contact phone: +387 63 557 600
REFUNDS
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase.
To follow-up on the status of your return, please contact us at novidan365@gmail.com ., info@novidan.ba or even owner email : marin.susac@ada-has-sent-you-1-message-www-mrr6d-mystrikingly
4. Shipping
To return the item you purchased, please mail it to:
Novi Dan d.o.o.
fra Ambre Miletica
88000 Mostar
Bosnia and Herzegovina
contact phone: +387 63 557 600
novidan365@gmail.com
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item, but we will cover customers even in cases if we do not receive returned goods if customers show us any proof of sending returned goods.
Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
Novi Dan d.o.o. ( New Day ltd. )
Contact us at novidan365@gmail.com for questions related to refunds and returns.